28 - 29 November, 2017 | Rydges Sydney Central, Sydney, NSW

Susan Cantwell

Group Manager Workforce Strategy Implementation & System Design
St John of God Health Care

12:00 PM Panel Discussion: Coping with Growth and Demand When There is a Workforce Shortage in the Health Space

Although recruiting and retaining the right people is important in workforce planning, a key area of focus should be how Australia’s major health associations can successfully handle a shortage of workers and up-skill their teams to cater to this trend. In particular, the challenges in the health workforce, which includes an increase in retirees and the need for people in specialty areas, calls for an effective workforce strategy. With this, regulation is often implemented, but do these changes improve workforce strategy?

  • Understanding regulation changes, including the NDIS scheme, and whether these changes will improve quality healthcare
  • Thinking strategically to enact workforce redesign
  • Recruiting the right people with the right skills to respond to demand for services
  • Recognising positive developments to working with education sectors and workforce readiness


9:50 AM Creating an Environment That Supports a Resilient and Agile Workforce

Supporting a resilient and agile environment in workforce planning will improve staff retention, which in turn will lower company training expenses and see an improvement in ROIs. With stressful working conditions, a higher skill gap and the potential risk of patient violence, it is important to acknowledge and implement the right support services for team members.

This discussion group will look at ways to create a more resilient workforce through the implementation of support services.

Check out the incredible speaker line-up to see who will be joining Susan.

Download The Latest Agenda